Our Method of Cleaning
We use a truck mounted hot water extraction system. This is often referred to as "steam cleaning" due to the steam from the heated water used to break down grease, oils and dirt in the carpet fibers. As the jets on the cleaning wand spray the heated water onto the carpet, the vacuum slot immediately recovers both the water and the loosened dirt and soil to a holding tank located inside the van.
To begin, we use a cleaning product to pre-spray the soiled carpet. Much like using laundry detergent or dish soap, the cleaning agent breaks down grease, oils and stains so they can be lifted off with the vacuum. During the extraction process, heated water and a neutralizing agent are applied to clean and rinse the carpet fibers as the vacuum removes both the water and soil particles. This leaves the carpet deep cleaned and free of any sticky residues, which result in resoiling.
This method of cleaning is recommended by nearly all carpet manufacturers because it provides the best capability for cleaning. Truck mounted machines have greater extraction power and the ability to rinse, neutralize and extract at the same time. All of this results in a more thorough cleaning with less dry time.
Upholstery cleaning is done in much the same way as carpet cleaning. The fabric is inspected prior to cleaning to determine type of material, color-fastness, and condition. An experienced technician is able to choose the right cleaning agent and water temperature for the upholstery being cleaned. After a cleaning agent is applied to the fabric, a smaller tool made for upholstery is used to rinse and extract particles from the fabric.
Both carpeting and upholstery can greatly benefit from a fiber protector application following cleanings. Fiber protectors such as "Scotchgard" and ''Teflon'' are products that provide an added barrier against spills and foot traffic in between cleanings. Depending upon the frequency of cleanings and amount of traffic, the protector can be applied when and where it is needed the most.
Some stains and odors require specialized spotting agents and deodorizers. Urine, blood, vomit and body oils (either human or animal) require enzyme-enhanced chemicals to break down soiled areas prior to extraction. During extraction, a specialized deodorizer is added to help remove odors. Other stains such as ink and red dyes require a process involving heat transference to remove. A trained technician is able to identify special problem stains such as these and others and use the proper cleaning agents for the best possible results.
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